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    The Power of the Pivot: Honoring the Past and Shaping the Future of Black Philanthropy

    August 6, 2026

    By Lisa J. Baxter

    Black philanthropy is, and always has been, powerful and ahead of its time. Structured by ancestral lineage, rooted in spirituality, and steeped in community, it is fueled by the intrinsic belief that we are one another’s keepers. As we celebrate Black Philanthropy Month, we pay homage to our history, honor our achievements, and prepare for the urgent work ahead.

    As leaders, we choose every day to show up for our organizations. That choice becomes daily practice, and that discipline is serving the greater good, especially in times of deep uncertainty. My mother used to say, “Where there’s a will, there’s a way.” That will is exactly why Black philanthropy blooms wherever it is cultivated. It holistically addresses the community’s needs beyond the monetary. It develops and empowers future generations, reminding the world that this work is long-standing, born from the historical exclusion of Black communities. This is not just fundraising; it is social justice, community organizing, and true transformation. It is a raising of consciousness about the systems that African Americans have built to propel mutual caring and generosity.

    5 Black Philanthropy-Inspired Change Strategies

    The strategies for navigating change from this month’s Black Philanthropy fireside chat beautifully align with the Cause Selling Cycle:

    1. Lead with Purpose During Times of Change

    The leadership required of us today is anchored in purpose, trust, and self-determination. In shifting times, your strategic approach matters. Every decision must prioritize the success of the collective community, mission integrity, core values, and anticipated impact.

    2. Build Authentic Relationships That Endure

    Authentic, trust-based relationships are the bedrock of organizational success, echoing Phase Two of the Cause Selling Cycle. True community requires sacrifice, time, patience, and intentionality. Embracing this process is the difference between settling for transactional exchanges and cultivating transformational partnerships.

    3. Embrace Innovation While Honoring Traditions

    In an era of global shifts and rapid AI advancement, philanthropy remains in constant flux. True innovation in the Black community rarely means abandoning our roots; it is a brilliant reframing of how we honor tradition while seizing emerging opportunities. Balancing calculated risks with modern solutions will continue to elevate our work.

    4. Develop and Empower Future Leaders

    Developing and empowering future generations ensures our rich history of giving continues without interruption. Organizations like the Association of Fundraising Professionals of Greater Los Angeles (AFP-GLAC) provide vital blueprints through mentorship and fellowship programs. These initiatives build sustainable pathways for professional growth and long-term organizational resilience.

    5. Advance Collective Impact Through Collaboration

    Leveraging shared resources and locking arms allows us to dismantle heavy, systemic barriers while uplifting the community. We cannot operate in silos. We are, and always will be better together.

    Reflection Question: Strategies are only as good as the actions they inspire. How will these insights call you to take action?

    Where We’ve Been: A Legacy of Will

    Our history is rich with centuries-old traditions of mutual aid and community resilience, evidenced by powerful institutional and grassroots milestones:

    • The Smithsonian Institution: The National Museum of African American History and Culture raised over $400 million, largely driven by Black donors and first-time philanthropists. This historic feat permanently shattered the myth of donor apathy, showcasing the immense power of organized giving.
    • Women-Led Grassroots Funds: Innovative models across California, such as the Black Equity Fund at the Inland Empire Community Foundation, are rewriting the rules of philanthropy. By placing grantmaking authority directly into the hands of community members, they ensure funding aligns precisely with real-time needs.

    What We’ve Accomplished: Generosity as a Metric

    African Americans historically give a higher percentage of their discretionary income to charity than any other racial or ethnic group:

    • The Lilly Family School of Philanthropy: Their Everyday Donors of Color report series analyzed giving trends and verified that African Americans dedicate a larger percentage of their income to charity than other ethnic groups, with high rates of support for congregations and interpersonal community needs.
    • Tides Foundation & NonProfitPRO: Data reveals that Black households give an average of 3% to 4% of their income to charitable causes, significantly outpacing the 1.5% to 3% average of other demographic groups.

    Closing Thoughts: The Work Yet to Be Done

    Despite clear data, Black philanthropy is often forced to constantly “prove itself,” even though its societal impact extends far beyond our own communities.

    I recall serving an organization with a predominantly Black and Latino demographic. Recognizing the need for representative leadership, I proposed creating an inclusive council of local C-Suite leaders to provide fiscal support. I was met with immediate pushbacks and advised focusing elsewhere. The harmful, pervasive belief that African Americans or people of the global majority lack the means or desire to make transformational gifts is an implicit bias that still plagues the nonprofit sector.

    If your organization operates with this exclusionary mindset, you are leaving money on the table and missing a sacred opportunity to build a true community. Philanthropy is not a luxury reserved for the wealthy; it flows from anyone with a heart to give and a willingness to sacrifice a greater impact.

    Black philanthropy is the power of the pivot in action — the unique nimbleness to shift with the times or strategically stay steps ahead.

    That is a legacy always worth celebrating.

    Black Philanthropy Month Reads

    • Decolonizing Wealth by Edgar Villanueva
    • Madam C.J. Walker’s The Gospel of Giving Black Women Philanthropy During Jim Crow by Tyrone Mckinley Freeman
    • Ready From Within: Septima Clark and the Civil Rights Movement, A First Person Narrative by Septima Poinsette Clark
    • Mollie Moon and the Glamour, Money and Power Behind the Civil Rights Movement by Tanisha C. Ford

    Author bio:Lisa J. Baxter is the Founder and Chief Community Builder of The Coleman-Baxter Agency, a boutique consulting firm that helps purpose-driven nonprofits and corporations tell stories that inspire action and build deep community. After a successful 19-year career in the nonprofit sector, Lisa pivoted into writing full-time and is currently working on her debut novel. She pens a weekly article on her Substack, “This Is My Time,” where she offers a candid GenX perspective on the realities of writing a first novel while navigating the shifts of midlife. You can connect with her on Instagram and LinkedIn.

    References:

    1. Black Philanthropy Month (BPM). 2026. https://backblackmovement.org/blackphilanthropymonth
    2. Barber, A.R. (2021, December 10). Black philanthropy and a common agenda: A case study from the National Museum of African American History. The Greater Public Blog. https://greaterpublic.org/blog/black-philanthropy-and-a-common-agenda-a-case-study-from-the-national-museum-of-african-american-history-and-culture/
    3. Patterson, K. (2026, February 25). What philanthropy can learn from Black women-led and community-centered funding. Candid. https://candid.org/blogs/community-centered-philanthropy-black-women-leaders/
    4. Indiana University Indianapolis. (2021). Everyday donors of color: Giving trends and patterns. The Lilly Family School of Philanthropy. https://scholarworks.indianapolis.iu.edu/server/api/core/bitstreams/829fe636-91b6-4ea1-a683-e501148e2620/content
    5. Caravalho, L. (2024, August 30). Debunking 3 common myths about Black philanthropy. Tides Foundation. https://www.tides.org/blog/debunking-3-common-myths-about-black-philanthropy/
    6. Cole, A.L. (2023, November 28). 3 takeaways from a new report on giving trends by race. NonProfitPRO. https://www.nonprofitpro.com/article/3-takeaways-new-report-giving-trends-race/

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    August 6, 2026
    blog
    Black Philanthropy Month, Cause Selling Cycle, Culture of Philanthropy, Nonprofit Change Management
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    Peer-to-Peer Fundraising: More Than Just Asking for Donations

    July 14, 2026

    By Jack Alotto, MA, CFRE

    Peer-to-peer fundraising (P2P), also known as friend-to-friend fundraising, involves supporters raising funds by leveraging their personal networks. P2P is often used as a tool for giving days like Giving Tuesday, where supporters ask their friends and family for donations. But only focusing on donations can be shortsighted. Asking for a gift is just one way donors can increase, enhance, and strengthen revenue. They can also help you find new supporters and play a key role in encouraging them to make a gift. 

    That’s why it’s time to rethink your peer-to-peer fundraising strategy. Rooted in the principles of Cause Selling, this strategy invites supporters to share in your mission and the emotional connection you have to it — encouraging them to join a cause they genuinely believe in. 

    Why Use P2P?

    Peer-to-peer fundraising thrives on respect, trust, family, friendship, mutual support, shared interests, expectations, and empathy. People are more inclined to read letters, respond to text messages, or answer phone calls from friends rather than from fundraisers. A close peer has a better chance of convincing a prospective donor to give using personal stories that evoke empathy and interest.  

    Beyond raising money, P2P can build your donor pipeline, deepen engagement, strengthen stewardship, and uncover new prospects. Used strategically, it can be a powerful engine for sustainable growth, not just a short-term boost. 

    Best Opportunities to Use P2P  

    Engaging donor peers is an effective method to move prospective donors through the fundraising cycle from prospecting to stewardship. Here’s how: 

    1. Prospecting

    Start by asking major gift donors for referrals. Then, reach out to loyal donors who consistently contribute to help open doors. Asking donors or board members for introductions to potential supporters is crucial to expand your donor base and boost revenue.

    2. Cultivation

    Upon receiving a referral from a donor, ask the referrer about the prospect’s interests and capacity to make a contribution. Invite the donor to participate as a peer cultivator by attending meetings with the prospect.

    3. Solicitation

    If a donor is willing and has been trained to make a solicitation, they can be effective at making the ask. A donor who understands the mission of the organization may be effective in requesting a gift. 

    4. Stewardship

    After receiving a gift, invite the donor to help acknowledge it, demonstrate its impact, and assist in renewing their peer’s support.

    Pro Tip: Cause Selling emphasizes aligning donor interests with mission impact. Equip your peer fundraisers to share why they give — not just what your organization does. This personal story makes the ask more authentic and emotionally compelling.

    Why Is P2P Important?

    Networking is at the heart of effective fundraising, and your donors can be some of your best connectors. Involving them in the fundraising process not only expands your reach but also deepens their own engagement. To succeed, you’ll need to train and support donors in key areas like making introductions, participating in cultivation, and even helping with solicitations when appropriate. 

    Cause Selling emphasizes the importance of building relationships and aligning donor values with your mission. When donors are equipped to share their personal connection to your cause, they become powerful advocates, not just fundraisers. 

    Stewardship matters, too. Recognizing a donor’s role in a peer’s giving journey — whether through a thank-you note, call, or personal follow-up — reinforces their value in the process and encourages continued involvement. 

    Four P2P Tips to Keep in Mind

    1. Be clear and concise: When asking for a referral, be respectful of their time and connections. Provide them with the information necessary about why your organization needs a donor pipeline and how they can help by making a referral.
    2. Don’t hesitate: It may feel awkward for you to ask a donor or anyone (board member, volunteer) for a referral. But remember, they believe strongly in your cause and want to help. This is another way — beyond making an outright gift — that they can help your organization.
    3. Keep your request reasonable: Asking for an introduction to someone in their network is fair. Avoid demanding a referral or asking on short notice. Make your referral request interesting and positive for the referrer. Always follow up with a thank you.
    4. Remember your “why”: Leveraging peers extends your reach and amplifies the organization’s fundraising efforts.

    Final Thoughts

    Peer-to-peer fundraising provides a new opportunity to strategically engage supporters and acquire new donors. Do not hesitate to ask your donors, volunteers, and board members for introductions and referrals to their network. For those who prefer not to make a direct referral, you can ask them to share information about your mission and the work your organization does on social media. 

    Pro Tip: Create a toolkit with training and coaching to help volunteers succeed. Peer-to-peer fundraising expands the donor base and raises brand awareness, improving relationships with current supporters. It allows supporters to join fundraising efforts, broadening the reach and sharing the cause within their networks. 


    Author bio: Jack Alotto, MA, CFRE, is a trainer and consultant for Sanford Institute of Philanthropy. Reach him at jalotto@nu.edu or connect with him on LinkedIn at https://www.linkedin.com/in/jack-alotto-ma-cfre-8920526/

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    July 14, 2026
    blog
    Cause Selling Cycle, Culture of Philanthropy, Donor Engagement
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    The Fundraiser’s Mindset: Emotional Intelligence and Authenticity in Relationship Management

    July 6, 2026

    Written By: Muhi Khwaja, Trainer

    The most successful fundraisers understand that building strong relationships requires as much self-awareness as it does strategy. Emotional Intelligence (EQ) and authenticity form the backbone of effective engagement in the Cause Selling Cycle, influencing every step from Prospecting to Stewardship.

    Why Mindset Matters in Fundraising

    Through the different phases and steps of the Cause Selling Cycle, planning the journey for your donor requires empathy and authenticity.

    For example, during Prospecting and Pre-Approach, fundraisers must understand their own strengths, biases, and communication styles as much as they understand the donor’s. A self-aware approach to initiating a new relationship creates trust, reduces missteps, and increases the likelihood of meaningful engagement.

    The Approach and Need Discovery steps demand patience and curiosity. Active listening, reflective responses, and genuine interest in the donor’s passions are essential, as donors can detect inauthenticity immediately. When that happens, it can undermine your credibility and reduce your chance of building a meaningful connection.

    Authenticity as a Strategy

    Authenticity goes beyond “being yourself.” It means communicating transparently about the organization’s challenges and successes, acknowledging limitations, and celebrating achievements. Authentic fundraisers invite donors into a shared mission rather than selling a product.

    Example in Practice: While I was a Development Manager at Ta’leef Collective, a donor was hesitant to fund a new initiative due to uncertainty about sustainability. By candidly sharing both potential risks and anticipated outcomes, we built trust. That transparency, coupled with ongoing stewardship, ultimately led to a multi-year commitment.

    Applying Emotional Intelligence Across the Cycle

    Prospecting & Pre-Approach

    During Prospecting and Pre-Approach, assess your comfort and confidence with potential donors. Identify areas where self-doubt could affect interactions. Ask yourself:

    • What assumptions might I be making about this donor?
    • How can I prepare to show up as present and genuinely interested?
    • Am I approaching this relationship with confidence and authenticity or allowing fear and bias to shape my mindset?

    Approach & Need Discovery

    During Approach and Need Discovery, listen more than you speak. Observe non-verbal cues and adapt your style to create rapport. Look out for:

    • Subtle cues — tone, body language, or pacing — that signal enthusiasm, hesitation, or uncertainty
    • Opportunities to deepen trust by reflecting back what you hear: “It sounds like this issue really matters to you. Can you share more about that?”
    • Moments where adjusting your pace can make the donor feel more comfortable, heard, or valued

    Presentation & Handling Objections

    During Presentation and Handling Objections, empathy helps you address concerns without defensiveness, positioning the donor as a valued partner rather than a target. If donors object, here are a few emotionally intelligent ways to respond:

    • “I appreciate you sharing that. Can you tell me more about what’s making you hesitate?”
    • “That’s a helpful perspective. Let’s explore how we can align this with what matters most to you.”
    • “It sounds like you want to ensure your impact is meaningful and sustainable. Here’s how we’re thinking about that.”

    The Ask & Stewardship

    During the Ask and Stewardship, emotional intelligence informs timing, tone, and follow-up, ensuring the donor feels respected and inspired. Ask yourself:

    • Is this the right moment to make the ask, based on the donor’s engagement and readiness?
    • Am I framing this opportunity in ways that connect to their values and motivations?
    • How will I continue to show appreciation and build trust after the gift?

    Fundraiser’s Reflection: Five Actionable Takeaways

    1. Invest in self-awareness. Your mindset shapes every donor interaction.
    2. Listen actively and adapt. Curiosity fuels connection in Approach and Need Discovery.
    3. Practice transparency. Authenticity builds trust in Presentation and Stewardship.
    4. Manage emotions during objections. Respond with empathy rather than defensiveness.
    5. Use emotional intelligence to guide the Ask. Timing and tone matter more than pressure or scripts.

    By nurturing your mindset alongside your skills, you create relationships that are sustainable, meaningful, and mutually beneficial.


    Author bio: With over 15 years of nonprofit and fundraising experience, Muhi became a CFRE in 2016, earned certificates from Indiana University’s Lilly Family School of Philanthropy in 2017 and 2024, joined Fundraising Academy as a Trainer in 2022 where he continues to serve today, and also serves as the Cofounder and Chief Development Officer of the American Muslim Community Foundation, which has helped families distribute more than $20 million since 2017. Connect with him on LinkedIn at https://www.linkedin.com/in/muhikhwaja/

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    July 6, 2026
    blog
    Cause Selling Cycle, Donor Engagement
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    Fundraising Events Don’t Raise Money — They Trigger It

    June 1, 2026

    Written By: Bobby D. Ehlert, BAS, Fundraising Auctioneer, Founder/CEO Call To Auction, Co-Founder Gala Toolbox, Co-Founder Inspire Hearts Fundraising

    Walk out of almost any gala, and you’ll hear the same question: “How much did we raise tonight?”

    It sounds right. It feels right. But it misses what is really happening. Because the event didn’t raise money. The donor’s decision did.

    At some point during the evening, a guest made a choice — to move from observer to participant…from attendee to donor…from “this is nice” to “this matters to me.”

    That is the moment when fundraising happens. But it’s also something more. Because that decision doesn’t just create a gift. It has the potential to begin a lifelong relationship with your organization.

    This is a core idea taught by Fundraising Academy: fundraising is not about transactions, it’s about transformation. It’s about relationships. The goal isn’t simply to raise money at an event — it’s to move someone from interest to belief, and from belief to long-term commitment.

    When you design your event with that in mind, everything changes.

    The Core Reframe: People Raise Money, Not Events

    Events don’t give. People do.

    Revenue is a byproduct of engagement and emotional connection. The event is simply the environment where those connections are formed, and decisions are made. And that decision is rarely isolated.

    When someone gives in a meaningful way — when they feel connected and aligned with your mission — they are far more likely to give again. And again.

    That’s why Fundraising Academy emphasizes building a donor pipeline, not just a successful event. Your gala should be one step in a larger journey — one that moves a guest toward deeper involvement over time.

    So instead of asking, “How do we raise more money at our event?”

    Start asking, “What kind of decision are we creating — and what happens after it?”

    Because your job is not to produce an event. Your job is to produce belief and to create an experience that drives action.

    Why Most Events Underperform

    Many events look successful on the surface. They’re well attended and beautifully produced. But they underdeliver where it matters most: lasting donor engagement.

    Why? Because most are built around logistics, not psychology.

    Teams focus on décor, food, and auction items — but far less on the donor experience. The result is often a great party with fundraising added in, rather than an experience designed to inspire giving.

    Common pitfalls include:

    • Too many silent auction items that dilute attention
    • Transactional bidding instead of emotional connection
    • Unclear or awkward fundraising moments
    • Guests attending, but not engaging

    In short, many events are well produced — but poorly engineered for generosity. And when the experience doesn’t create connection, the result is predictable:

    • One-time gifts
    • Limited participation
    • Little momentum beyond the night

    What This Looks Like in Action

    Consider the evolution of Villa Montessori School.


    Less than a decade ago, their event followed a familiar pattern — hundreds of silent auction items, modest attendance, and transactional giving. It raised around $50,000, but it wasn’t building a deeper connection with their community.

    The shift began with a new goal: Not just raising more money — but building stronger believers.

    The silent auction was scaled back. The focus moved to mission-aligned experiences. The program highlighted the people at the heart of the school — especially its teachers.

    This year, the event was intentionally designed to honor and celebrate teachers, many of whom were in the room. Guests weren’t just supporting a school — they were connecting directly with the people shaping students’ lives.

    That connection changed the room.

    The fundraising approach evolved as well. A clear “Fund the Future” paddle raise gave donors a tangible understanding of their impact. The live auction featured community-built experiences, creating energy, pride, and ownership.

    The results have been transformational. Over nine years, the event grew from $50,000 to over $250,000 annually. It now sells out every year, with broader participation and deeper engagement.

    But the most important outcome isn’t the revenue. It’s that more people are saying, “I’m in.” And when they do, they’re far more likely to stay in.

    The Triggers That Drive Lasting Giving

    If the goal is not just a gift — but a relationship — then the experience must activate more than awareness.

    Across high-performing events, several drivers consistently lead to continued giving:

    • Clarity of impact. Donors understand exactly what their gift will do.
    • Emotional connection. They feel aligned with the mission.
    • Simplicity. Giving feels easy and natural.
    • Social proof. They see others giving.
    • Momentum. The experience builds confidence and energy.

    These elements reflect another principle emphasized by Fundraising Academy: donors need both inspiration and a clear path to action. When those come together, generosity becomes a natural response.

    From Event Planning to Donor Journey Design

    Most teams plan events by asking, “What needs to be included?” High-performing teams ask, “What journey are we inviting donors into?”

    Because the event is not the finish line — it’s the entry point.

    Think about the journey:

    • Arrival creates curiosity
    • The program builds connection
    • The fund-a-need invites action
    • Follow-up reinforces the relationship

    Fundraising Academy often reinforces that the real work begins after the gift. Stewardship, communication, and continued engagement are what turn a first-time donor into a long-term supporter.

    You’re not just running a program. You’re guiding someone toward becoming part of something bigger than themselves.

    What This Means for Your Next Event

    If your event is a trigger — not just a fundraiser — then your strategy must reflect that. Here’s how:

    1. Design your paddle raise early, with clarity and intention.
    2. Build your run of show around emotional flow, not just timing.
    3. Activate your board and key supporters to model giving.
    4. Measure participation and retention — not just dollars raised.

    Because the goal isn’t just to raise money tonight. It’s to start relationships that last.

    Closing Thoughts

    The most effective fundraising events aren’t bigger. They’re more intentional. They recognize that the event itself is not the outcome — it’s the catalyst. Because in the end, fundraising doesn’t just happen because you hosted a gala. It happens because, at the right moment, you created the conditions for someone to say: “Yes. I’m in.”

    And that decision doesn’t end when the night is over. It’s the beginning. Because when someone crosses that line — from attending to truly believing — they don’t just make a gift. They step into a relationship and become a partner in your mission.

    That’s where the real potential lives.

    Not on a single night — but in the lifetime of generosity that can follow. When you design your event to trigger that kind of decision, you’re not just raising money. You’re unlocking the full fundraising potential of a donor for years to come.


    Author bio: Bobby D. Ehlert, BAS, currently leads a team of consultants and expert Fundraising Emcees and Auctioneers to help nonprofits transform their fundraising events from transactional to transformational. Together, they design and deliver customized solutions that engage, excite, and inspire giving. With 20+ years of experience and a belief that the world needs more Auctioneers, he is honored and committed to developing the next generation of Auctioneer talent.

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    June 1, 2026
    blog
    Cause Selling Cycle, Fundraising, Recurring Giving
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    The Relationship Advantage: Using Cause Selling to Retain Major Gifts

    May 1, 2026

    Written By: Eva Fordham, MPA, CAP®, Founder of Expert Philanthropy

    Let’s face it: fundraising is a high-stakes game. Competition is steep, and the strategies behind
    major gift fundraising have shifted completely. I know this firsthand from spending the bulk of my
    career as a major gifts fundraiser and then transitioning into advising high-net-worth individuals on
    their charitable giving.

    Once seen as a simple year-end transaction, major gifts are now the culmination of a shared vision.
    A donor finds a cause they want to support, an organization presents the opportunity, and
    then…what if the donor says, “No”? Fundraisers often spend weeks obsessing over the “ask” and
    the “close,” frequently forgetting the most rewarding aspect of the major gift journey: the
    relationship itself.

    This is when using the Cause Selling approach really makes a difference. This relationship-driven
    cycle prioritizes the donor’s needs as much as the organization’s mission, turning a high-pressure
    pitch into a collaborative, long-term partnership.

    1. Building: It Starts with Need Discovery

    When building a major gift pipeline, it isn’t about finding the wealthiest person in the room; it’s
    about finding the most aligned.

    So, put down the pitch deck, and have a genuine conversation with your donor. Conduct a discovery
    process to understand their “why.” Why do they care about literacy? Why is environmental
    conservation their priority? By asking open-ended questions, you transition from a solicitor to a
    partner. This phase is not about convincing someone to give; it’s about uncovering the intersection
    between their passion and your specific impact.

    2. Retaining: Stewardship, Stewardship, Stewardship

    Retention is the essence of organizational sustainability. While Stewardship is the final step in the
    Cause Selling model, it also bridges the beginning of the next cycle.

    Now, more than ever, retention requires impact reporting that goes beyond a generic newsletter.
    Major donors need to see the ROI of their contribution. Whether it’s a personal video from a
    scholarship recipient or a private tour of a new facility, thoughtful stewardship helps the donor feel
    like an insider. When a donor feels like they are truly pushing the needle in the organization’s
    success, they become champions who will advocate for your organization in their own influential
    circles.

    3. Navigating Rejections: Redefining “No”

    The most daunting part of the ask is the potential for rejection. However, the Fundraising Academy
    teaches us to view handling objections not as a hurdle, but as an opportunity for further discovery.
    A “no” is rarely a permanent door-slam. Usually, it is one of three things:

    When you treat “no” as a request for more information, the relationship still exists. A graceful
    response to a rejection today is often the foundation for a “yes” in the future.

    Case Study: The “Pivot to Partnership”

    The Challenge: Many years ago, I inherited a lovely major donor who made six-figure gifts annually
    to support our general fund. We had a wonderful relationship, and I even helped him reach the $1
    million lifetime mark. From there, I assumed next year’s six-figure gift would be another “slam
    dunk.” However, when I provided him with the next ask, it was rejected…hard.

    The Rejection: The gentleman sent in a check for a much lower amount. When I called to thank him
    and asked gently about the change, he simply responded, “Well, now I’ve given the organization
    over $1 million, and I wanted to support someone else.”

    The Navigation: Instead of accepting the “no” and moving on, I leaned into the Stewardship phase
    of the Cause Selling Cycle. I asked if we could still stay in touch, and he agreed. I continued to
    provide him with high-touch stewardship, keeping him respectfully informed of our progress and
    ensuring the door remained open without putting any pressure on him.

    The Outcome: It took two years, but another six-figure gift appeared. When I called to thank him, he
    remarked, “You have always been so kind with your time and sharing updates; I wanted to get
    involved again like I used to be.” By turning “no” into “not right now,” I maintained the relationship
    through consistent stewardship. He had already proven his commitment; he just needed space to
    explore other interests before returning to our cause.

    Closing Thoughts: The Relationship-First Mindset

    Whether you are adhering to the AFP’s Code of Ethics or following the Cause Selling Cycle, the
    principle remains the same: fundraising is about people.

    Major gifts are built on a foundation of trust, retained through meaningful impact, and grown
    through the honest navigation of “No’s”. When we stop asking for money and start inviting
    partnership, the entire dynamic shifts. Remember, donors are savvy, and you probably aren’t the
    only organization seeking their support. Lead with respect and curiosity and watch your
    relationships authentically transform.

    To learn more about the Cause Selling Cycle and how you can sharpen your fundraising skills, explore Fundraising Academy’s asynchronous online class offerings.


    Author bio: Eva Fordham is a philanthropic professional with over 15 years of experience serving as
    a bridge between high-net-worth individuals and the impact they want to create in the world. Her
    career has been defined by a high-touch approach to donor cultivation and the strategic
    management of significant gift portfolios. She specializes in working with families and individual
    principals to turn their charitable visions into actionable plans. From facilitating meaningful
    program visits to developing long-term engagement strategies, she ensures every contribution is
    both personal and impactful.

    bethtbf

    May 1, 2026
    blog
    Cause Selling Cycle, Donor Retention, Recurring Giving, Stewardship
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