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    The Power of the Pivot: Honoring the Past and Shaping the Future of Black Philanthropy

    August 6, 2026

    By Lisa J. Baxter

    Black philanthropy is, and always has been, powerful and ahead of its time. Structured by ancestral lineage, rooted in spirituality, and steeped in community, it is fueled by the intrinsic belief that we are one another’s keepers. As we celebrate Black Philanthropy Month, we pay homage to our history, honor our achievements, and prepare for the urgent work ahead.

    As leaders, we choose every day to show up for our organizations. That choice becomes daily practice, and that discipline is serving the greater good, especially in times of deep uncertainty. My mother used to say, “Where there’s a will, there’s a way.” That will is exactly why Black philanthropy blooms wherever it is cultivated. It holistically addresses the community’s needs beyond the monetary. It develops and empowers future generations, reminding the world that this work is long-standing, born from the historical exclusion of Black communities. This is not just fundraising; it is social justice, community organizing, and true transformation. It is a raising of consciousness about the systems that African Americans have built to propel mutual caring and generosity.

    5 Black Philanthropy-Inspired Change Strategies

    The strategies for navigating change from this month’s Black Philanthropy fireside chat beautifully align with the Cause Selling Cycle:

    1. Lead with Purpose During Times of Change

    The leadership required of us today is anchored in purpose, trust, and self-determination. In shifting times, your strategic approach matters. Every decision must prioritize the success of the collective community, mission integrity, core values, and anticipated impact.

    2. Build Authentic Relationships That Endure

    Authentic, trust-based relationships are the bedrock of organizational success, echoing Phase Two of the Cause Selling Cycle. True community requires sacrifice, time, patience, and intentionality. Embracing this process is the difference between settling for transactional exchanges and cultivating transformational partnerships.

    3. Embrace Innovation While Honoring Traditions

    In an era of global shifts and rapid AI advancement, philanthropy remains in constant flux. True innovation in the Black community rarely means abandoning our roots; it is a brilliant reframing of how we honor tradition while seizing emerging opportunities. Balancing calculated risks with modern solutions will continue to elevate our work.

    4. Develop and Empower Future Leaders

    Developing and empowering future generations ensures our rich history of giving continues without interruption. Organizations like the Association of Fundraising Professionals of Greater Los Angeles (AFP-GLAC) provide vital blueprints through mentorship and fellowship programs. These initiatives build sustainable pathways for professional growth and long-term organizational resilience.

    5. Advance Collective Impact Through Collaboration

    Leveraging shared resources and locking arms allows us to dismantle heavy, systemic barriers while uplifting the community. We cannot operate in silos. We are, and always will be better together.

    Reflection Question: Strategies are only as good as the actions they inspire. How will these insights call you to take action?

    Where We’ve Been: A Legacy of Will

    Our history is rich with centuries-old traditions of mutual aid and community resilience, evidenced by powerful institutional and grassroots milestones:

    • The Smithsonian Institution: The National Museum of African American History and Culture raised over $400 million, largely driven by Black donors and first-time philanthropists. This historic feat permanently shattered the myth of donor apathy, showcasing the immense power of organized giving.
    • Women-Led Grassroots Funds: Innovative models across California, such as the Black Equity Fund at the Inland Empire Community Foundation, are rewriting the rules of philanthropy. By placing grantmaking authority directly into the hands of community members, they ensure funding aligns precisely with real-time needs.

    What We’ve Accomplished: Generosity as a Metric

    African Americans historically give a higher percentage of their discretionary income to charity than any other racial or ethnic group:

    • The Lilly Family School of Philanthropy: Their Everyday Donors of Color report series analyzed giving trends and verified that African Americans dedicate a larger percentage of their income to charity than other ethnic groups, with high rates of support for congregations and interpersonal community needs.
    • Tides Foundation & NonProfitPRO: Data reveals that Black households give an average of 3% to 4% of their income to charitable causes, significantly outpacing the 1.5% to 3% average of other demographic groups.

    Closing Thoughts: The Work Yet to Be Done

    Despite clear data, Black philanthropy is often forced to constantly “prove itself,” even though its societal impact extends far beyond our own communities.

    I recall serving an organization with a predominantly Black and Latino demographic. Recognizing the need for representative leadership, I proposed creating an inclusive council of local C-Suite leaders to provide fiscal support. I was met with immediate pushbacks and advised focusing elsewhere. The harmful, pervasive belief that African Americans or people of the global majority lack the means or desire to make transformational gifts is an implicit bias that still plagues the nonprofit sector.

    If your organization operates with this exclusionary mindset, you are leaving money on the table and missing a sacred opportunity to build a true community. Philanthropy is not a luxury reserved for the wealthy; it flows from anyone with a heart to give and a willingness to sacrifice a greater impact.

    Black philanthropy is the power of the pivot in action — the unique nimbleness to shift with the times or strategically stay steps ahead.

    That is a legacy always worth celebrating.

    Black Philanthropy Month Reads

    • Decolonizing Wealth by Edgar Villanueva
    • Madam C.J. Walker’s The Gospel of Giving Black Women Philanthropy During Jim Crow by Tyrone Mckinley Freeman
    • Ready From Within: Septima Clark and the Civil Rights Movement, A First Person Narrative by Septima Poinsette Clark
    • Mollie Moon and the Glamour, Money and Power Behind the Civil Rights Movement by Tanisha C. Ford

    Author bio:Lisa J. Baxter is the Founder and Chief Community Builder of The Coleman-Baxter Agency, a boutique consulting firm that helps purpose-driven nonprofits and corporations tell stories that inspire action and build deep community. After a successful 19-year career in the nonprofit sector, Lisa pivoted into writing full-time and is currently working on her debut novel. She pens a weekly article on her Substack, “This Is My Time,” where she offers a candid GenX perspective on the realities of writing a first novel while navigating the shifts of midlife. You can connect with her on Instagram and LinkedIn.

    References:

    1. Black Philanthropy Month (BPM). 2026. https://backblackmovement.org/blackphilanthropymonth
    2. Barber, A.R. (2021, December 10). Black philanthropy and a common agenda: A case study from the National Museum of African American History. The Greater Public Blog. https://greaterpublic.org/blog/black-philanthropy-and-a-common-agenda-a-case-study-from-the-national-museum-of-african-american-history-and-culture/
    3. Patterson, K. (2026, February 25). What philanthropy can learn from Black women-led and community-centered funding. Candid. https://candid.org/blogs/community-centered-philanthropy-black-women-leaders/
    4. Indiana University Indianapolis. (2021). Everyday donors of color: Giving trends and patterns. The Lilly Family School of Philanthropy. https://scholarworks.indianapolis.iu.edu/server/api/core/bitstreams/829fe636-91b6-4ea1-a683-e501148e2620/content
    5. Caravalho, L. (2024, August 30). Debunking 3 common myths about Black philanthropy. Tides Foundation. https://www.tides.org/blog/debunking-3-common-myths-about-black-philanthropy/
    6. Cole, A.L. (2023, November 28). 3 takeaways from a new report on giving trends by race. NonProfitPRO. https://www.nonprofitpro.com/article/3-takeaways-new-report-giving-trends-race/

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    August 6, 2026
    blog
    Black Philanthropy Month, Cause Selling Cycle, Culture of Philanthropy, Nonprofit Change Management
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    Understanding Planned Giving: Donor Motivations and Marketing Strategies

    July 28, 2026

    By Jack Alotto, MA, CFRE

    As fundraisers, we frequently think of donors writing a check, attending a special event, or giving used items to a donation center. These gifts keep our organization running, but there is another form of generosity that sustains organizations in the future: planned giving.

    Leaving a gift in a will, setting up a trust, or naming a charity as a life insurance beneficiary requires donors to think about a long-term commitment. But understanding what motivates a person to make this kind of commitment is key to achieving long-term sustainability.

    3 Donor Motivations Behind Planned Gifts

    Here are three reasons why a donor might consider planned giving:

    1. A Lasting Legacy

    For donors, a planned gift is a way to express who they were and what they valued. It is an opportunity to look at the future and say, “I want to ensure this work continues long after I am gone.”

    Many donors want to make a difference but need their assets during their lifetime to live comfortably. You will see this when a donor says, “I wish I could do more.” A legacy gift enables them to make a larger impact than they ever could through annual or major gift giving.

    Many planned gifts are given to organizations that have left a mark on the donor’s life. This might be a hospital that cured a family member, a university that opened doors for them, or a local shelter that aligns with their values.

    2. Emotional Satisfaction

    There is a psychological benefit to planned giving. Psychologists often refer to the emotional satisfaction of giving as the “warm glow” effect, and it intensifies when connected to a lifelong legacy. It provides a donor peace of mind when they know their hard work will support a scholarship, fund critical research, or protect the environment.

    Many non-profits create exclusive “Legacy Societies”, offering donors a chance to connect with other planned giving donors and see their generosity celebrated during their lifetime.

    3. Tax Incentives

    Making a planned gift is smart financial planning. Planned giving offers powerful tax incentives that benefit both the donor and their heirs. For high-net-worth individuals, it reduces the overall value of their taxable estate. This ensures more of their wealth supports a cause they love rather than going to taxes. When a donor gives appreciated assets — like stocks or real estate — they may completely avoid capital gains taxes and secure a charitable deduction for the full market value.

    A common misconception is that making a planned gift means losing financial security. Modern planned giving is designed to give donors peace of mind. Donors can write a charity into their legacy plan and retain full access to their funds while they are alive. If they need that money for healthcare or retirement, it’s theirs. The charity only receives what remains.

    How to Market Planned Giving to Donors

    Marketing planned giving isn’t like marketing other giving vehicles. You aren’t asking for immediate cash; you are asking them to consider their life legacy and estate. Plus, many donors assume that planned giving is too complicated or that they aren’t wealthy enough to qualify. But this isn’t an exclusive club for the ultra-wealthy, which is why you should integrate planned giving into your regular marketing.

    Because planned giving is a deeply personal and emotional decision, your marketing should remove the friction and lead with impact. Here’s how:

    1. Tell stories and share testimonials or profiles of current legacy society members. Highlight why they decided to give and what it means to them.
    2. Frame the conversation around their lifetime connection to your cause. Use prompts like: “What do you want your impact on this organization to be 50 years from now?”
    3. Add a simple checkbox to your regular direct mail slip or digital donation pages:
      • “☐ I have included [Organization] in my will.”
      • “☐ I would like information on how to include [Organization] in my estate plans.”
    4. Include a permanent line in your newsletter footers or staff email signatures like: “Have you considered leaving a lasting legacy? Learn more about our planned giving options.”
    5. Create age-appropriate messaging for each age group in your database:
      • For millennials, focus on flexibility, revocable gifts, and that they don’t have to give up assets now.
      • For baby boomers, focus on traditional bequests, estate planning, and tax-smart income-producing gifts like Charitable Gift Annuities.
    6. Dedicate a clear, easy-to-find page on your website to planned giving, including:
      • Sample legal language that a donor can easily copy and paste into their will
      • A downloadable “Estate Planning Guide”
      • A free educational webinar with a local estate attorney, framing it as a service to help them organize their affairs
    7. Emphasize bequests and beneficiary designations where no money changes hands today. This is incredibly comforting to donors who are worried about their future healthcare costs or outliving their retirement savings.

    Tip: Not all donors are ready for a planned giving pitch. Target the ones who show the highest indicators of loyalty (consistent annual donors, monthly gifts, and giving to more than one program), not just high wealth.

    Sustain Your Organization Through Planned Giving

    While annual donations and event tickets fund daily operations, planned giving is the foundation of an organization’s long-term sustainability. Making a legacy gift — whether through a will, trust, or beneficiary designation — is a deeply personal decision that allows donors to express their lifelong values, maximize their impact without sacrificing current financial security, and enjoy significant tax benefits.

    For fundraisers, marketing these gifts requires an impact-first, emotionally resonant approach. By normalizing the conversation across regular channels, targeting loyal supporters rather than just high-net-worth individuals, and removing technical friction with clear, accessible resources, organizations can seamlessly invite donors to secure a lasting legacy that protects a cause they love for generations to come.


    Author bio: Jack Alotto, MA, CFRE, is a trainer and consultant for Sanford Institute of Philanthropy. Reach him at jalotto@nu.edu or connect with him on LinkedIn at https://www.linkedin.com/in/jack-alotto-ma-cfre-8920526/

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    July 28, 2026
    blog
    Donor, Donor Cultivation, Donor Engagement
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    Peer-to-Peer Fundraising: More Than Just Asking for Donations

    July 14, 2026

    By Jack Alotto, MA, CFRE

    Peer-to-peer fundraising (P2P), also known as friend-to-friend fundraising, involves supporters raising funds by leveraging their personal networks. P2P is often used as a tool for giving days like Giving Tuesday, where supporters ask their friends and family for donations. But only focusing on donations can be shortsighted. Asking for a gift is just one way donors can increase, enhance, and strengthen revenue. They can also help you find new supporters and play a key role in encouraging them to make a gift. 

    That’s why it’s time to rethink your peer-to-peer fundraising strategy. Rooted in the principles of Cause Selling, this strategy invites supporters to share in your mission and the emotional connection you have to it — encouraging them to join a cause they genuinely believe in. 

    Why Use P2P?

    Peer-to-peer fundraising thrives on respect, trust, family, friendship, mutual support, shared interests, expectations, and empathy. People are more inclined to read letters, respond to text messages, or answer phone calls from friends rather than from fundraisers. A close peer has a better chance of convincing a prospective donor to give using personal stories that evoke empathy and interest.  

    Beyond raising money, P2P can build your donor pipeline, deepen engagement, strengthen stewardship, and uncover new prospects. Used strategically, it can be a powerful engine for sustainable growth, not just a short-term boost. 

    Best Opportunities to Use P2P  

    Engaging donor peers is an effective method to move prospective donors through the fundraising cycle from prospecting to stewardship. Here’s how: 

    1. Prospecting

    Start by asking major gift donors for referrals. Then, reach out to loyal donors who consistently contribute to help open doors. Asking donors or board members for introductions to potential supporters is crucial to expand your donor base and boost revenue.

    2. Cultivation

    Upon receiving a referral from a donor, ask the referrer about the prospect’s interests and capacity to make a contribution. Invite the donor to participate as a peer cultivator by attending meetings with the prospect.

    3. Solicitation

    If a donor is willing and has been trained to make a solicitation, they can be effective at making the ask. A donor who understands the mission of the organization may be effective in requesting a gift. 

    4. Stewardship

    After receiving a gift, invite the donor to help acknowledge it, demonstrate its impact, and assist in renewing their peer’s support.

    Pro Tip: Cause Selling emphasizes aligning donor interests with mission impact. Equip your peer fundraisers to share why they give — not just what your organization does. This personal story makes the ask more authentic and emotionally compelling.

    Why Is P2P Important?

    Networking is at the heart of effective fundraising, and your donors can be some of your best connectors. Involving them in the fundraising process not only expands your reach but also deepens their own engagement. To succeed, you’ll need to train and support donors in key areas like making introductions, participating in cultivation, and even helping with solicitations when appropriate. 

    Cause Selling emphasizes the importance of building relationships and aligning donor values with your mission. When donors are equipped to share their personal connection to your cause, they become powerful advocates, not just fundraisers. 

    Stewardship matters, too. Recognizing a donor’s role in a peer’s giving journey — whether through a thank-you note, call, or personal follow-up — reinforces their value in the process and encourages continued involvement. 

    Four P2P Tips to Keep in Mind

    1. Be clear and concise: When asking for a referral, be respectful of their time and connections. Provide them with the information necessary about why your organization needs a donor pipeline and how they can help by making a referral.
    2. Don’t hesitate: It may feel awkward for you to ask a donor or anyone (board member, volunteer) for a referral. But remember, they believe strongly in your cause and want to help. This is another way — beyond making an outright gift — that they can help your organization.
    3. Keep your request reasonable: Asking for an introduction to someone in their network is fair. Avoid demanding a referral or asking on short notice. Make your referral request interesting and positive for the referrer. Always follow up with a thank you.
    4. Remember your “why”: Leveraging peers extends your reach and amplifies the organization’s fundraising efforts.

    Final Thoughts

    Peer-to-peer fundraising provides a new opportunity to strategically engage supporters and acquire new donors. Do not hesitate to ask your donors, volunteers, and board members for introductions and referrals to their network. For those who prefer not to make a direct referral, you can ask them to share information about your mission and the work your organization does on social media. 

    Pro Tip: Create a toolkit with training and coaching to help volunteers succeed. Peer-to-peer fundraising expands the donor base and raises brand awareness, improving relationships with current supporters. It allows supporters to join fundraising efforts, broadening the reach and sharing the cause within their networks. 


    Author bio: Jack Alotto, MA, CFRE, is a trainer and consultant for Sanford Institute of Philanthropy. Reach him at jalotto@nu.edu or connect with him on LinkedIn at https://www.linkedin.com/in/jack-alotto-ma-cfre-8920526/

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    July 14, 2026
    blog
    Cause Selling Cycle, Culture of Philanthropy, Donor Engagement
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    The Fundraiser’s Mindset: Emotional Intelligence and Authenticity in Relationship Management

    July 6, 2026

    Written By: Muhi Khwaja, Trainer

    The most successful fundraisers understand that building strong relationships requires as much self-awareness as it does strategy. Emotional Intelligence (EQ) and authenticity form the backbone of effective engagement in the Cause Selling Cycle, influencing every step from Prospecting to Stewardship.

    Why Mindset Matters in Fundraising

    Through the different phases and steps of the Cause Selling Cycle, planning the journey for your donor requires empathy and authenticity.

    For example, during Prospecting and Pre-Approach, fundraisers must understand their own strengths, biases, and communication styles as much as they understand the donor’s. A self-aware approach to initiating a new relationship creates trust, reduces missteps, and increases the likelihood of meaningful engagement.

    The Approach and Need Discovery steps demand patience and curiosity. Active listening, reflective responses, and genuine interest in the donor’s passions are essential, as donors can detect inauthenticity immediately. When that happens, it can undermine your credibility and reduce your chance of building a meaningful connection.

    Authenticity as a Strategy

    Authenticity goes beyond “being yourself.” It means communicating transparently about the organization’s challenges and successes, acknowledging limitations, and celebrating achievements. Authentic fundraisers invite donors into a shared mission rather than selling a product.

    Example in Practice: While I was a Development Manager at Ta’leef Collective, a donor was hesitant to fund a new initiative due to uncertainty about sustainability. By candidly sharing both potential risks and anticipated outcomes, we built trust. That transparency, coupled with ongoing stewardship, ultimately led to a multi-year commitment.

    Applying Emotional Intelligence Across the Cycle

    Prospecting & Pre-Approach

    During Prospecting and Pre-Approach, assess your comfort and confidence with potential donors. Identify areas where self-doubt could affect interactions. Ask yourself:

    • What assumptions might I be making about this donor?
    • How can I prepare to show up as present and genuinely interested?
    • Am I approaching this relationship with confidence and authenticity or allowing fear and bias to shape my mindset?

    Approach & Need Discovery

    During Approach and Need Discovery, listen more than you speak. Observe non-verbal cues and adapt your style to create rapport. Look out for:

    • Subtle cues — tone, body language, or pacing — that signal enthusiasm, hesitation, or uncertainty
    • Opportunities to deepen trust by reflecting back what you hear: “It sounds like this issue really matters to you. Can you share more about that?”
    • Moments where adjusting your pace can make the donor feel more comfortable, heard, or valued

    Presentation & Handling Objections

    During Presentation and Handling Objections, empathy helps you address concerns without defensiveness, positioning the donor as a valued partner rather than a target. If donors object, here are a few emotionally intelligent ways to respond:

    • “I appreciate you sharing that. Can you tell me more about what’s making you hesitate?”
    • “That’s a helpful perspective. Let’s explore how we can align this with what matters most to you.”
    • “It sounds like you want to ensure your impact is meaningful and sustainable. Here’s how we’re thinking about that.”

    The Ask & Stewardship

    During the Ask and Stewardship, emotional intelligence informs timing, tone, and follow-up, ensuring the donor feels respected and inspired. Ask yourself:

    • Is this the right moment to make the ask, based on the donor’s engagement and readiness?
    • Am I framing this opportunity in ways that connect to their values and motivations?
    • How will I continue to show appreciation and build trust after the gift?

    Fundraiser’s Reflection: Five Actionable Takeaways

    1. Invest in self-awareness. Your mindset shapes every donor interaction.
    2. Listen actively and adapt. Curiosity fuels connection in Approach and Need Discovery.
    3. Practice transparency. Authenticity builds trust in Presentation and Stewardship.
    4. Manage emotions during objections. Respond with empathy rather than defensiveness.
    5. Use emotional intelligence to guide the Ask. Timing and tone matter more than pressure or scripts.

    By nurturing your mindset alongside your skills, you create relationships that are sustainable, meaningful, and mutually beneficial.


    Author bio: With over 15 years of nonprofit and fundraising experience, Muhi became a CFRE in 2016, earned certificates from Indiana University’s Lilly Family School of Philanthropy in 2017 and 2024, joined Fundraising Academy as a Trainer in 2022 where he continues to serve today, and also serves as the Cofounder and Chief Development Officer of the American Muslim Community Foundation, which has helped families distribute more than $20 million since 2017. Connect with him on LinkedIn at https://www.linkedin.com/in/muhikhwaja/

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    July 6, 2026
    blog
    Cause Selling Cycle, Donor Engagement
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    Optimize Your Website for Donations: 7 Ways to Make Giving Easy and Effective

    Fundraising Academy | Cause Selling Education

    By Meredith Terrain

    In this Post:

    1. Make the Donate Button Impossible to Overlook
    2. Streamline the Donation Process
    3. Offer Recurring Gift Options
    4. Use Strong Visuals and Impact-Driven Copy
    5. Optimize for Mobile
    6. Build Trust and Show Transparency
    7.Follow Up with a Strong Thank You 

    June 23, 2026

    Your website is one of your nonprofit’s most powerful fundraising tools. It’s often the first place a prospective donor learns about your mission, and it should be just as compelling and donor-friendly as your best appeal letter. Yet, many organizations overlook simple ways to make their website truly effective at converting visitors into supporters.

    7 Ways to Optimize Your Website

    Whether you’re preparing for a campaign, building your monthly giving program, or just trying to increase annual gifts, here are key strategies to optimize your website for donations: 

    Make the Donate Button Impossible to Overlook

    It sounds obvious, but too many nonprofits bury their donate button or use language that’s vague or passive. “Support Us” or “Get Involved” doesn’t always translate to “Donate” in a donor’s mind. Use a bold, high-contrast “Donate” button in the top navigation of every page — and consider adding one to your homepage hero image, blog posts, and even your footer. The easier it is to find, the more likely someone is to click.

    Want more digital best practices? Check out Fundraising Academy’s on-demand webinars for guidance on digital donor engagement.  

    Streamline the Donation Process

    Once someone decides to give, your job is to make it as easy as possible. Avoid multi-step forms, unnecessary fields, and redirect to third-party platforms that feel disconnected. Ideally, your donation page should live on your domain, load quickly, and allow for giving in under a minute. 

    Offer suggested donation amounts (e.g. $25, $50, $100) but always include a custom field. A clear, compelling reason next to each amount — “$50 feeds a family for a week” — can help donors connect emotionally with their gift. 

    Pro Tip: The Fundraising Academy’s Cause Selling portal includes donor communication templates and worksheets that can help sharpen your ask and clarify impact.

    Offer Recurring Gift Options

    Monthly giving not only boosts donor retention but also helps build reliable revenue. Your donation form should clearly highlight the recurring giving option, and in some cases, you might want to make it the default. A simple checkbox that says, “Make this a monthly gift” can significantly increase the number of recurring donors. 

    Bonus: Consider a short recurring gift pitch near the form like, “Your monthly support helps us plan ahead and serve more people every day.” 

    Use Strong Visuals and Impact-Driven Copy

    Donors want to see who they’re helping. Use high-quality, authentic images of your work in action, paired with short, emotional text about the impact of donations. Avoid jargon or generic language. Instead of “Help us continue our programs,” say “You can provide school supplies to a child who needs them today.”

    And don’t forget a clear headline on your donation page — examples are “You Can Change a Life Today” or “Every Gift Helps a Family in Need.”

    Optimize for Mobile

    According to the 2024 M+R Benchmarks Report, 52% of nonprofit website traffic comes from mobile devices, while 48% comes from desktop devices. If your donation page isn’t mobile-friendly, you’re losing gifts. Make sure your forms are responsive, easy to read, and don’t require pinch-and-zoom. Test your donation flow on multiple devices to be sure it’s seamless from start to finish. 

    Build Trust and Show Transparency

    Donors want to feel confident that their gift will be used wisely. Include a few trust-building elements on your donation page — such as a brief statement about how donations are used, testimonials from supporters, badges from charity evaluators (like Guidestar or Charity Navigator), or even a short annual impact summary. These cues help reassure first-time donors that your organization is credible and effective.

    Follow Up with a Strong Thank You 

    A great donation experience doesn’t end when the gift is processed. A warm, personalized thank-you page and confirmation email will go a long way in building donor trust and loyalty. Use this space to express sincere gratitude, reinforce impact, and offer a next step — whether that’s sharing the mission, joining your email list, or making a future gift.

    Need help crafting compelling thank-you messages? The Fundraising Academy portal offers tools for donor acknowledgment and stewardship planning. 

    Final Thoughts

    Your website is working 24/7 — make sure it’s working for your fundraising goals. By improving usability, creating a seamless donation experience, and making your case for giving crystal clear, you can increase conversions, boost recurring gifts, and deepen donor trust. 

    The good news? Many of these changes don’t require a full website redesign. Start with a few simple updates and test what works. A more optimized donation experience can lead to more gifts — and ultimately, more impact. 

    bethtbf

    June 23, 2026
    blog
    Donor Engagement, Recurring Giving
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